Frequently Asked Questions

Shipping

Where do you ship from?

All orders are dispatched from the UK.

How much does shipping cost?

  • United Kingdom: Free standard shipping on all orders.
  • European Union: £11.99–£13.00, depending on destination.
  • International (rest of world): £13.00–£21.00, depending on destination.

How long does processing take?

Orders are processed within 2–3 business days before dispatch. You will receive a shipping confirmation email once your order is on its way.

Returns & Refunds

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be returned in their original, unworn, and unwashed condition with all tags attached. Please contact us before sending any items back so we can provide return instructions.

How do I start a return?

Get in touch via our contact page with your order number and reason for return. We'll guide you through the process.

Product Authenticity

Is your merchandise officially licensed?

Yes — every item sold at Beatles Fabdom is 100% officially licensed music merchandise. Our products are sourced exclusively from Rockoff, one of the world's leading licensed music merchandise suppliers, whose portfolio includes brands such as Spiral, Spike, RockSaks, and Alchemy. Rockoff holds official licences for some of the biggest names in rock and music — so every product you buy here is the real thing, not a reproduction or unofficial item.

How can I be sure the products are genuine?

All Beatles Fabdom products come with official licensed branding and meet the quality standards required by the licence holders. If you ever have any concerns about a product's authenticity, please contact us and we'll be happy to help.

Sizing

What sizing do you use for apparel?

All apparel is sized in UK sizes. Size guides are available on individual product pages. If you're unsure between sizes, we recommend sizing up for a more relaxed fit.

Do you offer international size conversions?

Yes — our product pages include size conversion charts for US, EU, and other international standards where applicable.

Payment

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely.

Order Tracking

How do I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number and a link to track your parcel. You can also log into your account to view order status at any time.

International Orders & Customs

Will I be charged customs duties or import taxes?

International orders may be subject to customs duties, import taxes, or handling fees levied by your country's customs authority. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking your local customs regulations before placing an order.

Do you complete customs declarations accurately?

Yes — all international parcels are accompanied by accurate customs documentation. We do not mark orders as gifts or undervalue shipments.

Merchandise Care

How should I care for my apparel?

To keep your Beatles Fabdom apparel looking its best:

  • Wash inside out on a cool cycle (30°C or below).
  • Do not tumble dry — lay flat or hang to dry.
  • Do not iron directly on any printed or embroidered areas.
  • Do not dry clean unless the care label specifies otherwise.

Always refer to the care label on your specific garment for full instructions.